LADWP Rates Rise 7% as Mayor Orders Audit and Billing Relief

Los Angeles Department of Water and Power electric rates increased by 7 percent compared to the previous year, a figure that has fueled a wave of complaints from customers who report their monthly costs have nearly doubled.

Residents described the recent invoices as a source of shock and anger. Joyce Beaird called the amounts outrageous. James H. Cousins noted that his bill almost doubled. Lawrence Trent Holmes stated that the totals are far higher than most people would anticipate.

The spike in costs has prompted officials to demand greater oversight. Last week, Councilwoman Nithya Raman called for an independent audit of LADWP's rate structure and billing practices. Mayor Karen Bass supported the move, stating that outside efforts are needed to examine the department.

Bass directed the LADWP Board of Commissioners to identify specific measures to provide relief to customers. She also asked the board to pause utility shutoffs through the end of the year for those facing higher bills. The board is scheduled to consider this proposal at its next meeting.

The mayor announced that customers can pay what they can afford immediately. Eligible low-income seniors and households may qualify for assistance through LADWP's Lifeline or EZ Save programs. Bass also encouraged customers to enroll in the Level Pay Program, which averages utility costs over 12 months to stabilize monthly payments.

LADWP interim general manager Dave Hanson attributed the high bills partly to weather conditions. He said multiple heat waves and humid conditions pushed power consumption to near-record levels during the summer. Hanson explained that customers running fans and air conditioners reached higher pricing tiers, which increased their total costs.

Hanson also noted a rise in sanitation fees for trash, estimating the increase at between $75 and $100. He said that when this fee is added to high summer usage, the combined bi-monthly bill can become substantial. The department stated it is working on rate reform, though no timeline has been set.

Community activist Earl Ofari Hutchinson said the frustration has led to petitions signed by tens of thousands of people. He said the residents are demanding accountability. Questions remain regarding how long customers can defer payment of outstanding balances and when those amounts will become due.